Terms & Conditions 

Please read the following terms and conditions carefully before using Carlo A’s website - www.carlo-a.com. By shopping on our Website, you agree to accept the terms and conditions described below. As the terms and conditions may be updated occasionally, we recommend that you check this page regularly to take notice of any changes that may have been made in the section terms and conditions.

Company information

www.carlo-a.com is the official online store for Carlo A ApS with the registered home address:

Carlo A ApS
Ahlefeldtsvej 3
5230 Odense M

E-mail: info@carlo-a.com 
CVR: 36 19 88 34


You may purchase our products online through Carlo A’s website – www.carlo-a.com. The online store is open 24 hours a day and 365 days a year. However, the online store can rare occasions be closed due to maintenance. You must be at least 18 years old in order to shop at www.carlo-a.com must hold a valid credit card accepted by us.


Security is of high importance for Carlo A, and we want our customers to feel safe. We utilise Security Socket Layer (SSL)/Transport Layer Security (TLS) technology the most secure systems for ordering online that allows encryption of your information, such as your name and address, and critical personal information, such as credit card information. Our payment getaway, QuickPay, uses this encryption to communicate with the acquirers and is fully PCI-certified. Any payments made on www.carlo-a.com will be securely transmitted to a Secure Socket Layer (SSL)/ /Transport Layer Security (TLS) payments page where you will either be prompted to enter your credit card details or account details


All transactions will be in EURO unless stated otherwise. All prices on products, shipping charges and other services include value added tax (VAT). Our prices are the same all over the world either you buy our products online or in a store. Products which are on sale cannot be combined with other sale or discount options.   


Carlo A deliver free shipping for all products unless stated otherwise. We ship with courier or normal post. At the moment we can only fulfil your order if the delivery address is a home or office address. We do not ship to P.O. boxes. We ship the order within 24-hours, but the delivery time varies depending on your delivery address. You are welcome to contact us for further information. We try to ship to any countries, but few places outside Europe can give us trouble (if this is the case, you will get information about this as soon as possible).


Carlo A may cancel a purchase, without any liability or cost to you, at any stage of the purchase or delivery process if Carlo A suspects any fraudulent activity. We will notify you by email and try to resolve the issue. We will return any applicable payments made to us without deduction in case of any of following reasons:

  • Your payment information is incorrect or not verifiable
  • We have reason to believe you are under the age of 18 years old
  • Your order may have been placed for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • There was an unintentional error on our Website or our Payment getaways site
  • By placing an order on our Website, you are making an offer to us to purchase the products you have selected on these terms and conditions. We may or may not accept your offer at our discretion
  • We have no opportunity to ship to your country or we could not deliver to the address provided by you

Carlo A will not accept returns or provide refunds of goods from Carlo A, except in accordance with its obligations under the Consumer Guarantees Act.  If you have any questions or query any payments made through the website please contact Carlo A by email: Info@carlo-a.com.

Trademarks and Copyrights

All contents on www.carlo-a.com, such as design, text, graphics, logos, video clips, images, icons and the compilation thereof, source coding and software, are the property of Carlo A ApS and may not be copied. The content of Carlo A ApS property are not limited to this. The contents are protected by Danish and international copyright laws. It is only allowed to copy the contents of the Website for your own private use. Any other use of the information and material on the Website, such as reproduction, modification, distribution, transmission or display is strictly prohibited. Brand names, product names, logos and titles that appear on the Website are trademarks or trade names and are property of Carlo A ApS and any reproduction is strictly prohibited, unless it is for your own private use.

Intellectual Property and Law

Carlo A owns all proprietary and intellectual property rights in this website.Except with Carlo A’s prior written approval, you are prohibited from reproducing, transmitting or distributing any content on the website.

You furthermore agree that any communication and material you transmit to Carlo A or this website will not be treated as confidential or proprietary. You are also aware of that any ideas, concepts, designs, plans, charts, photographs, video or other materials you transmit to Carlo A through this website may be used by Carlo A without your restriction.

Without limiting your personal rights as a consumer under the laws of your country, these terms and conditions as well as all disputes or claims arising hereof and of using or shopping on www.carlo-a.com shall be governed by the laws of Denmark.


The Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other statutes may imply warranties or conditions or impose obligations upon Carlo A which cannot by law (or which can only to a limited extent by law) be excluded or modified. In respect of any such implied warranties, conditions or terms imposed on Carlo A, Carlo A liability shall, where it is allowed, be excluded or if not able to be excluded only apply to the minimum extent required by the relevant statute.

Except as otherwise provided by these Terms and Conditions, Carlo A shall not be liable for any loss or damage of any kind whatsoever arising from your use of this website and the provision of the services by Carlo A to you, including consequential loss whether suffered or incurred by you or another person and whether in contract or tort (including negligence) or otherwise and irrespective of whether such loss or damage arises directly or indirectly from your use of this website or the provision of the services to you.

While Carlo A makes all reasonable efforts to ensure that all material on this website is correct, accuracy cannot be guaranteed and Carlo A makes no warranties or representations as to its accuracy.

Although this website may be linked to other websites, Carlo A is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with the linked website, unless specifically stated.